ImagPros Warehouse – Equipment is delivered
• System is fully inspected for damage by engineer
• C-arm Moved to Decontamination station and undergoes full decontamination
° All Panels removed and disinfected with Antimicrobial cleaner
° All panels then sanded down to eliminate any dried blood borne pathogens
° Whole system then cleaned with Antimicrobial cleaner
° System inspected by Engineer
° Engineer signs off and then system moved to Refurbishing bay
• System paperwork is completed with DOM, SN, Date it arrived and where
from
• System is uploaded onto CRM
• Operations designates order and prioritizes the system
• All needed parts are allocated to the Refurbishing bay.
• All paperwork is updated
Engineer is assigned to system
• All timelines and details of the project are reviewed with the engineer.
• All paperwork is assigned,refurb log, checklist and work order
• System is disassembled all the way down to frame
• Panels are sent to the paint department
• System fully sanded
• High quality medical grade paint applied
• Engineer begins to replace any necessary parts
• All cable assemblies inspected
• HV cables regreased
• Batteries replaced
• Monitors replaced
• Power supplies are tested
• All parts not up to OEM specs are replaced
• S-Ram Battery replaced
• Motherboard battery changed
• All locking fixtures adjusted and or replaced
• Brakes replaced
• All paperwork is updated
Calibration is started
• Monitor alignment,brightness and contrast
• Collimator calibration
• Arc test
• Filament calibration
• Camera alignment
• Camera decentration Verified
• All patient information is wiped from system per HIPPA compliance
• Full calibration of Image quality
• Beam Alignment is completed
• II gain verified and adjusted
• All paperwork is updated
Testing
• 40 min of continuous fluoro time is put on
• Kv and Ma is tested
• Foot pedal and hand control is tested
• All accessories and software are verified to match work order
• Proper dose is set
• Machine fully reassembled
• All paperwork is updated
Quality Control
• Cosmetics of system fully Inspected
• Verification of software and accessories to match order
• Refurbish Log reviewed
• Verification system is HIPAA compliant
• Verify equipment meets OEM specs
• Physicist will pull state requirements for the C-arm
• 3rd party Physicist inspects all functions of the system to verify that it meets or
exceeds State guidelines.
• All paperwork is reviewed and signed off on
Documentation
• Pictures are taken of the system and put in customer documentation packets.
• Photos and paperwork uploaded to CRM
• All documentation is put in customer packet and shipped with system
• Equipment is moved to shipping department for crating
• Shipping department verifies all components of system match order and are
complete
Securing for shipment
• Custom pallet is built to ensure safe delivery
• All protocols are followed to exact specs of crate
• System fully secured on pallet
• Machine fully enclosed
• Crate is fully labeled and verified by shipping manager
ImagPros—unsurpassed quality, unbelievable service, stalwart commitment to excellence, meticulous attention to detail. What else can I say. Oh, one more thing—passionate about their work and fun to be around.
Imagpros is fantastic. We recently opened a new clinic in Miami and need help identifying and sourcing equipment. Gabriella and Dave worked tireless and patiently with us as we went through options and pricing. In the end, we got a great deal, saved us some money, got our equipment in a timely manner and we're 100% satisfied. Great job!
The team at ImagePros is great to work with. They respond quickly. I was able to purchase my equipment and have it delivered within a few days. Best customer service!
I’ve been working with Dave for numerous years now, and he always delivered what he promised.
